TERMS & CONDITIONS
Please scroll down to the relevant booking or purchase type, to understand the terms & conditions, safe guarding & privacy policy.
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ART WORKSHOPS & PRE-SCHOOL ART CLUB
- Workshop bookings are non-refundable, however you may transfer the booking to another child should you wish. Please notify Dot Kids of the transfer with name, age & a contact number.
- If your child is unable to attend and you cannot transfer their place, please contact Dot Kids and we will do our best to offer the place to anyone on a waiting list, so that you can get a refund. Due to bank & admin fees, only 90% of the total payment will be refunded.
- REFUNDS & CANCELLATIONS
Due to the schedule and commitment that Dot Kids makes to these bookings we do not offer any refunds or cancellations, unless your child's place is re-purchased via someone on the waiting list. - Refunds are at the discretion of Dot Kids Ltd and due to bank & admin fees, only 90% of the total payment will be refunded.
- An apron will be provided for the sessions, however please ensure that favourite clothing is not worn as sometimes accidents can occur. Dot Kids cannot take responsibility for any clothing or footwear that is marked.
ART PARTIES
- A non-refundable booking fee of 50% of the party total is required to secure your booking.
- The final 50% amount is required seven days before the party.
- An apron will be provided for each child during the session, however sometimes accidents can occur. Dot Kids cannot take responsibility for any clothing or footwear that is marked.
ART CLUBS
- To allow the smooth running of our Art Clubs a cancellation notice period is required should your child/the attendee wish to no longer attend. (This does not apply to those booking trial sessions).
- Our Art Club cancellation notice is as follows: If you wish to no longer send your child to Art Club, we require that ONE TERM'S WRITTEN NOTICE must be provided to DK/Dot Kids. Your child's/ the attendee's enrolment to Art Club will then last until the end of the next term. Any remaining balance will be required should the attendee/your child attend or not.
THIS DOES NOT APPLY TO TRIAL SESSIONS - REFUNDS & CANCELLATIONS
Due to the schedule and commitment that DK/Dot Kids makes to these bookings we do not offer any refunds or cancellations. - However, in exceptional circumstance, refunds are at the discretion of DK/Dot Kids Ltd and due to bank & admin fees, only 90% of the total payment will be refunded.
- An apron will be provided for the sessions, however please ensure that favourite clothing is not worn as sometimes accidents can occur. DK/Dot Kids cannot take responsibility for any clothing or footwear that is marked.
IN PERSON ONE-TO-ONE CREATIVE MENTORING & ONE-TO-ONE ART TUITION
- Only bookable as a commitment of twelve sessions.
- These can be weekly, fortnightly or monthly, subject to availability.
- One or two hour sessions available, subject to schedule.
- Full payment is required in advance. If a payment plan is required, please ask.
- Payment plans for the entire course program cannot be opted out of. If payment is missed, the full amount is still owed and is payable immediately.
- These bookings are non-refundable.
- Full payment for the course of bookings is required.
- Due to the schedule and commitment that Dot Kids makes to one-to-one programs we do not offer any refunds or cancellations.
- Dot Kids reserves the right to cancel the program mid-way, if payment within a payment plan is not up to date. In this case full payment will still be required.
- An apron will be provided for the sessions, however please ensure that favourite clothing is not worn as sometimes accidents can occur. Dot Kids cannot take responsibility for any clothing or footwear that is marked.
PRIVACY POLICY
Please find full details of our Privacy Policy here
Parent & Carer Assurance
- Your Dot Kids Tutor is fully DBS checked and holds an Enhanced Certificate.
- Dot Kids are proud members of the Institute of Children's Activity Providers.
- Dot Kids are the Children's Activity Association.